FAQ’s
Do you accept purchase orders?
Yes, we do. To raise a purchase order please email it to us Info@Cre8tiveResources.com
Payments for purchase orders can be accepted via BACS, Cheque or Paypal.
Minimum Order value MUST be £50. For anything less please purchase directly through the website
Please download the information you need to complete your purchase order here.
Details for school purchase orders?
Name of Supplier: Cre8tive Resources CIC
Company No: 12562339
Vat No: 371769855
Payment Address: 346 Watford Road, St Albans, Hertfordshire AL2 3DR
Point of Contact: Brett Kingsnorth
Email: thecre8tiveResources@gmail.com
Phone No: 07591 810146
BACS Details
Bank Name: Starling Business Account
Account Name: Cre8tive Resources CIC
Bank Address: Starling Bank Operations Team, PO Box 74325, London, EC2P 2QU
Bank Sort Code: 60-83-71
Account No. 46292847
Bacs Remittance email: thecre8tiveresources@gmail.com
Cre8tive Resources CIC Directors:
Michael Gillman & Brett Kingsnorth
Are your resources editable?
Yes, the vast majority of our resources come in editable format.
Who designs your resources?
We have a huge team of 20+ dedicated experienced teachers and leaders who we consult with to design fantastic resources for all subject areas. Cre8tive Resources CEO Brett Kingsnorth is also a practicing PSHE, Citizenship and Careers Secondary School Leader with over 10 years experience in the Classroom.
Who should check the resource content?
RESOURCES DISCLAIMER
– Always check the content of any lesson and videos linked before teaching to ensure suitability for your classroom and your school
Further Terms and Condition regarding Copyright and our terms of use can be found on our website here https://cre8tiveresources.com/
Can I place an order over the phone?
Yes, you can make a call, text, or WhatsApp to 07591 810 146 we are available most hours of the day.
If we do not pick up please leave a message and we will get back to you asap.
Can you provide a VAT receipt for my purchase?
We are now VAT registered – all website prices include VAT. Our VAT number is 371 7698 55
What forms of payment do you accept?
Via our website, we accept Paypal, Visa, American Express and, Mastercard. For purchase orders, we accept payment via BACS, Cheque or Paypal
What is the delivery time for a Curriculum package?
You can request a digital transfer and this will be done the same day as payment is made via WE Transfer.
The USB physical orders are normally processed, packaged and sent within 2 days from the day of purchase. Delivery estimates mostly varies between 3 – 5 days depending on Royal Mail deliveries in your area.
I ordered a USB stick and it has not arrived.
In most cases, your order will be with you within 7 working days. If after 10 days you have not received anything please get in contact with us thecre8tiveResources@gmail.com and we will work to resolve the issue.
My digital download wont open / I cannot unzip the files successfully
The standard programme a windows computer will use to extract files is windows explorer and you may need to use either a different programme if one is installed or download a more efficient programme to extract all the files – Here is a guide with solutions to this problem and others you may encounter with your digital download. If these steps do not work please email us and we can send you out a USB with all the unzipped files on.
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Could you create bespoke resources for a school or business?
Yes, we frequently take on commissioned work for more information on this, please contact us thecre8tiveResources@gmail.com
I didn’t receive an email link to my resources after I purchased them.
Please email us Info@Cre8tiveResources.com with any information you have about your order and we will work with you to resolve this.
I have a specific question about a resource.
We are more than happy to answer any and all questions you have about our work that is not covered here. Please email us Info@Cre8tiveResources.com and we will get back to you as quickly as we can.
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What does copyright mean for our resources?
All content and images used within all of our products have been developed by our creators or sourced under license. Any content or images under license have been attributed and can be found on the notes of each slide We believe in copyright protection, proper use, and attribution of our content and images, however, if there are any issues please don’t hesitate to contact us Info@Cre8tiveResources.com.